FAQ'S

Frequently asked questions

Do you have a physical shop ?


No we are online only




Do you support any good causes ?


Yes, we do. We our part of the Ecologi community and support the planting of trees and global environmental projects. Visit our forest at https:www.ecologi.com/bettymojo.com




What Packaging do you use ?


Sustainablity & protecting the natural environment is important to us. We believe that it is important to use packaging that can be recycled. We look for packaging that is sustainable as a first option. Visit our Eco Packaging page for more information.




How can I contact you ?


You can contact us by emailing contact@bettymojo.co.uk




Do you ship internationally ?


We don't as a rule but are happy to do this. Please contact us directly to discuss.




I don't live in the UK but would like to send a gift to a relative/friend who lives in the UK. Is this possible ?


Yes, we can arrange this for you no problem. Order as usual and add a message on the CART page. Remember to add the recipients address at checkout, not yours. Please read the 'sending a gift' page on the website for more details. Link can be found in the footer.




Do you do gift vouchers ?


Yes, we do. We have them in multiples of £10, £20, £30 and £50. Please see our 'gift voucher 'page on the website. Link can be found in the footer.




What is your return policy ?


Our return policy can be found on the sites footer.




What are your delivery costs?


We constantly review our delivery costs to make sure they are fair. For Mainland UK we charge £3.95 and for Rep.Ireland, Guernsey, Jersey & Isle of Man it is £12.95. For more details please refer to our 'Delivery & shipping' page on the website. Link can be found in the footer.




Do you offer interest free payments ?


Yes, we partner with clearpay to offer an interest free payment option. For more information visit https://www.clearpay.co.uk/en-GB/INDEX