Question 1

Do you have a physical shop ?

Accepted Answer

No we are online only

Question 2

Do you support environmental initiatives?

Accepted Answer

Absolutely! We are proud members of the Ecologi community, supporting tree planting and global environmental projects. Visit our forest at [Ecologi](https://www.ecologi.com/bettymojo.com) to learn more.

Question 3

What Packaging do you use ?

Accepted Answer

Sustainablity & protecting the natural environment is important to us. We believe that it is important to use packaging that can be recycled.  We look for packaging that is sustainable as a first option.  Visit our Eco Packaging page for more information.

Question 4

How can I contact you ?

Accepted Answer

You can contact us by emailing contact@bettymojo.co.uk

Question 5

Do you ship internationally ?

Accepted Answer

We don't as a rule but are happy to do this.  Please contact us directly to discuss.

Question 6

Can I send a gift to someone in the UK if I live abroad?

Accepted Answer

Yes, you can! Just place your order as usual and add a message on the CART page. Make sure to enter the recipient's address at checkout. For more details, visit our 'Sending a Gift' page in the footer.

Question 7

How do gift cards work?

Accepted Answer

We offer Ecards in multiples of £10, £20, £30, £50 & £100. You can purchase them on our site's gift card page. After checkout, you'll receive an email confirmation, and the recipient will get an email with their unique gift card code. To redeem, they simply enter the code at checkout. If the purchase exceeds the card's value, they can pay the difference using regular payment methods.

Question 8

How do I return an item?

Accepted Answer

You can find our return policy in the footer of our website. If you need assistance, feel free to contact us at [contact@bettymojo.co.uk](mailto:contact@bettymojo.co.uk).

Question 9

How much does delivery cost?

Accepted Answer

We strive to keep our delivery costs fair. For detailed information, please visit our 'Delivery & Shipping' page, accessible from the footer of our website.

FAQ'S

Frequently asked questions